Get on the “dumb” bot wagon with Amazon, Apple, and Geico (VB Live)

Get on the “dumb” bot wagon with Amazon, Apple, and Geico (VB Live)

VB LIVE: Some customer service chatbots only frustrate customers. But don’t dump the bot idea: simpler rules-based chatbots are easy to implement, easy to use, 99-percent effective in solving customer issues, fast. Learn more about why it’s time go all-in on the next generation of chatbots in this VB Live event.